1300 348 377 Request a Callback

Feedback and Complaints

You may make a complaint or provide feedback by submitting a feedback form.

Feedback and Complaints

Here you can provide us with feedback on our services or lodge a complaint. We appreciate your time to help us improve.









    I consent to ECCQ/Diversicare potentially using my feedback in internal and external communications (including marketing), and that my first name and suburb may be used as an identifier.






You can also contact us with the below details.

Community Services Manager Dustin Hopkins
Phone: 07 3017 2719
Email: dustinh@eccq.com.au

Alternatively, complaints may be made to the Aged Care Quality and Safety Commission

The Commission is the primary contact for providers and consumers in relation to quality and safety in the aged care sector, including complaints.
The Commission can be contacted by:
Phone on 1800 951 822, or
Via the website at www.agedcarequality.gov.au.

Diversicare is a division of:

www.eccq.com.au