You may make a complaint or provide feedback by submitting a feedback form.
You can also contact us with the below details.
Chief Executive Officer Lisa Ward
Phone: 07 3844 9166
Alternatively, complaints may be made to the Aged Care Quality and Safety Commission
The Commission is the primary contact for providers and consumers in relation to quality and safety in the aged care sector, including complaints.
The Commission can be contacted by:
Phone on 1800 951 822, or
Via the website at www.agedcarequality.gov.au.