You may make a complaint or provide feedback by submitting a feedback form.
Here you can provide us with feedback on our services or lodge a complaint. We appreciate your time to help us improve.
You can also contact us with the below details.
Community Services Manager Dustin Hopkins
Phone: 07 3017 2719
Alternatively, complaints may be made to the Aged Care Quality and Safety Commission
The Commission is the primary contact for providers and consumers in relation to quality and safety in the aged care sector, including complaints.
The Commission can be contacted by:
Phone on 1800 951 822, or
Via the website at www.agedcarequality.gov.au.