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Multicultural Advisory Service (MAS)

Diversicare’s Multicultural Advisory Service is supported by funding under the Sector Support & Development from the Australian Government under the Commonwealth Home Support Program (CHSP). Visit the Department of Health website (www.health.gov.au) for more information.

Who are we?

We are Diversicare’s  Multicultural Advisory Team

  • We support Culturally and Linguistically Diverse (CALD) communities to maintain health and wellness and to access culturally appropriate care and services by providing information, education and individual support.
  • We build cultural capacity within the Commonwealth Home Support Program (CHSP) services to better respond to the needs of Culturally and Linguistically Diverse (CALD) communities state-wide by providing effective information, education and training.

What we do

We provide FREE professional cross –cultural training to CHSP service providers

Organisations providing Commonwealth subsidised aged care services are responsible for meeting the Aged Care Quality Standards.
Click here for more information.

If you are a CHSP provider we can:

  • Deliver free cross cultural workshops and forums.
  • Assist you in addressing cultural diversity in accordance with the National Aged Care Quality Standards.
  • Support staff to effectively communicate across cultures.
  • Partner with you to promote your services to CALD (Culturally and Linguistically Diverse) communities.
  • Provide you with resources to support culturally appropriate services.
  • Provide free consultation about working with CALD clients and communities.
  • Assist you to establish networks and links with CALD communities.
  • Work with you to identify barriers and gaps in current service provision for CALD clients and their families and carers.

Professional Development Brochure.

We provide information and support to CALD Communities

If you are from a culturally and linguistically diverse background, we can:

  • Coordinate and deliver information and education sessions for your community about keeping healthy, accessing My Aged Care, and staying safe from COVID-19.
  • Assist you with accessing care and navigating My Aged Care.
  • provide you with multilingual and culturally appropriate resources.

CALD Communities Brochure – in English

This brochure is available in other languages on the MAS resources page.

Information Booklet for Multicultural Communities

Ageing Well in Australia Book

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