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Multicultural Advisory Service (MAS)

The Multicultural Advisory Service is funded by the Commonwealth Department of Health and the Department of Communities, Disability Services and Seniors.

We provide FREE Professional Development to you and your organisation.

Professional development is provided free to community care and aged care services seeking to enhance their delivery of culturally appropriate care to older people, people with a disability under 65 and their carers from culturally and linguistically diverse communities (CALD).

If you are a community care & aged care service provider we can:

  • Deliver free cross cultural training workshops;
  • Assist you in addressing the cultural diversity in accordance with the National Aged Care Quality Standards. For further information refer to this link https://www.aacqa.gov.au/providers/standards/new-standards/guidance
  • Support staff to effectively communicate across cultures;
  • Partner with you to promote your services to CALD communities;
  • Identify, plan and develop multicultural and multilingual resources to support the provision of culturally appropriate services;
  • Provide free consultation working with CALD clients and communities;
  • Establish networks and links with CALD communities and your services to facilitate understanding of culturally complex issues of mutual concern;
  • Work with you to identify barriers and gaps in current service provision for CALD clients and their carers;
  • Assist in the development of collaborative process aimed at enhancing the continued growth of responsive services.

Our pre and post-training survey are designed to assist us to understand your training needs, and the effectiveness of the training you received. Your responses are completely confidential, and we will use them to meet your identified training needs.

First, download the form to your computer, then open, fill and click on the submission button at the bottom

The following brochures can provide more information:

Service Providers Training Video

If you are a cultural community we can:

  • Provide information on community care and aged care services;
  • Deliver information session on how to access community care and aged care services;
  • Assist you to meet your cultural needs when accessing services;
  • Assist you to seek solutions to emerging concerns;
  • Promote and advocate for services to meet the needs of culturally and linguistically diverse communities.

CALD Communities Brochure – in English

This brochure is available on the MAS resources page in other languages (see link below).

CALD Communities Training Video

Upcoming Events

Jan
2
Thu
10:00 am Monthly Seniors Morning Tea and ... @ Hambledon House Community Centre
Monthly Seniors Morning Tea and ... @ Hambledon House Community Centre
Jan 2 @ 10:00 am – 12:00 pm
Monthly Seniors Morning Tea and Information Session
Feb
6
Thu
10:00 am Monthly Seniors Morning Tea and ... @ Hambledon House Community Centre
Monthly Seniors Morning Tea and ... @ Hambledon House Community Centre
Feb 6 @ 10:00 am – 12:00 pm
Monthly Seniors Morning Tea and Information Session
Mar
5
Thu
10:00 am Monthly Seniors Morning Tea and ... @ Hambledon House Community Centre
Monthly Seniors Morning Tea and ... @ Hambledon House Community Centre
Mar 5 @ 10:00 am – 12:00 pm
Monthly Seniors Morning Tea and Information Session
Apr
2
Thu
10:00 am Monthly Seniors Morning Tea and ... @ Hambledon House Community Centre
Monthly Seniors Morning Tea and ... @ Hambledon House Community Centre
Apr 2 @ 10:00 am – 12:00 pm
Monthly Seniors Morning Tea and Information Session
May
7
Thu
10:00 am Monthly Seniors Morning Tea and ... @ Hambledon House Community Centre
Monthly Seniors Morning Tea and ... @ Hambledon House Community Centre
May 7 @ 10:00 am – 12:00 pm
Monthly Seniors Morning Tea and Information Session
Jun
4
Thu
10:00 am Monthly Seniors Morning Tea and ... @ Hambledon House Community Centre
Monthly Seniors Morning Tea and ... @ Hambledon House Community Centre
Jun 4 @ 10:00 am – 12:00 pm
Monthly Seniors Morning Tea and Information Session
Jul
2
Thu
10:00 am Monthly Seniors Morning Tea and ... @ Hambledon House Community Centre
Monthly Seniors Morning Tea and ... @ Hambledon House Community Centre
Jul 2 @ 10:00 am – 12:00 pm
Monthly Seniors Morning Tea and Information Session
Aug
6
Thu
10:00 am Monthly Seniors Morning Tea and ... @ Hambledon House Community Centre
Monthly Seniors Morning Tea and ... @ Hambledon House Community Centre
Aug 6 @ 10:00 am – 12:00 pm
Monthly Seniors Morning Tea and Information Session
Sep
3
Thu
10:00 am Monthly Seniors Morning Tea and ... @ Hambledon House Community Centre
Monthly Seniors Morning Tea and ... @ Hambledon House Community Centre
Sep 3 @ 10:00 am – 12:00 pm
Monthly Seniors Morning Tea and Information Session
Oct
1
Thu
10:00 am Monthly Seniors Morning Tea and ... @ Hambledon House Community Centre
Monthly Seniors Morning Tea and ... @ Hambledon House Community Centre
Oct 1 @ 10:00 am – 12:00 pm
Monthly Seniors Morning Tea and Information Session

Diversicare is a division of:

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